Moving beyond traditional insurance by connecting members with the local resources they need to thrive outside of the doctor's office.
In the modern healthcare landscape, the most critical "vital signs" often have nothing to do with a stethoscope.
The reality is that, for many Americans, health is dictated by the stability of their housing, the reliability of their transportation, and the nutritional value of their last meal. These factors, known as the Social Determinants of Health (SDOH), account for an estimated 80% of a person’s overall wellbeing, according to recent data.
Recognizing this, Oscar launched Oscar Community Resources, a platform designed to bridge the gap between traditional medical insurance and the everyday needs of its members. As the program marks its one-year anniversary, the data suggests that for many, it has become an important lifeline.
A digital bridge to local support
The platform is simple by design: by entering a zip code, members gain instant access to thousands of local, free, or reduced-cost programs. This self-service model allows members to navigate categories like "Food" and "Housing" or search for specific needs like food pantries and utility assistance.
The impact of this accessibility is best seen through a common member experience. Consider a member who recently suffered a stroke and is unable to drive, yet requires consistent physical therapy. Through the platform, they can filter for transportation for healthcare, find a local organization that offers volunteer-driven van rides, and immediately reach out to schedule their first month of pickups in a single session.
"We wanted to bridge the gap between medical care and our members' SDOH challenges," explains . "By addressing these everyday needs outside of traditional medical care, we can reduce barriers, empower our members to live healthier lives, and ultimately improve their health outcomes."