9 reasons why your Oscar member account is the ultimate life hack for your health | hioscar Blog | Oscar
9 reasons why your Oscar member account is the ultimate life hack for your health
Unlock nine benefits of your Oscar member account. Manage claims, find doctors, and access virtual care on the go.
Oscar 101Oscar Member Resources
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Let’s be real: insurance can feel like a maze. But what if you had a VIP pass that made everything from finding a doctor to tracking your meds easier?
Spoiler alert: If you are an Oscar (opens in new tab) health plan member, you do. Here are some reasons why you need to create a member account and log in, like, yesterday.
1. Your ID card, but make it digital
Never lose that plastic card again. Access your ID card, track your claims, and keep an eye on your deductible all in one spot. Everything is centralized.
2. Meet Oswell, your personal health AI agent
Need to check a symptom or refill a script? Oswell is your go-to AI assistant, giving you guidance and scheduling consultations based on your actual health history. It’s like having a health concierge in your pocket.¹
Oswell, Oscar's AI health assistant, helps members navigate their health with trusted, personalized guidance.
Stop guessing if a doctor takes your plan. Use our search tools to filter by location or specialty and find the perfect in-network doctor in seconds.
4. Virtual care on speed dial
Because getting sick doesn’t happen on a 9-to-5 schedule, connect with a provider 24/7 via phone, video or live chat – often within minutes.²,³
5. Track the status of your prior authorization
Stay in the loop on your health journey. Easily monitor the status of any prior authorization requests directly through your account, so you always know where things stand.
6. Bill pay, simplified
Managing your premium payments is easier than ever. You can easily access bill pay right on your homescreen and profile tab. You can also set up monthly recurring payments using your checking account or a debit card so you never miss a due date.
Simple, secure bill payments right from your pocket with the Oscar mobile app.
7. Pharmacy network awareness
Avoid unexpected costs at the pharmacy counter. We highlight trusted, in-network pharmacy brands directly on your prescription coverage hub, helping you easily find the right place to fill your medications.
8. Slide into your care team’s DMs
Got a question about billing or coverage? Just message your care team directly. It’s the fastest way to get expert support without the on-hold elevator music. Prefer to chat in Spanish? Spanish-language support is available, too.⁴
9. Smarter, faster support
When you receive an automated message and respond to it, your response is instantly routed to a service agent. This means faster responses and smoother communication, so you can get the help you need without the wait.
Setting up your account is the easiest thing you’ll do all day. Go ahead, your future self will thank you!
Related content: You've just learned about some of the most useful features within your Oscar account and mobile app. Next, see how our Day 1 members – who've been using their Oscar accounts since the very beginning – are getting the most of these tools. Read their pro tips here (opens in new tab).
Disclaimer:
¹ Oswell provides general health and benefits information only. It is not a doctor and does not provide medical advice, diagnosis, or treatment. The chatbot’s answers may be inaccurate or incomplete, and are not reviewed by a clinician. In an emergency, call 911. See our Terms of Service for more details.
² Oscar's Virtual Urgent Care offerings are not available in US territories or internationally. Prescriptions, visits and services may be limited per provider discretion. Oscar's Virtual Primary Care is only available to members 18+.
³ Oscar’s Virtual Urgent Care offerings are not available on the Hy-Vee Health with Oscar plan. Please see your policy for further information.
⁴ Oscar’s Care Team makes translation services available upon request in over 240+ languages using our professional contracted vendor, Transperfect.
