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Welcome to Oscar Primary Care
Routine care helps you stay well and on top of your health. Get convenient, high-quality primary care right from home with a provider dedicated to supporting you long-term — all for $0 per visit in select markets.*
Here’s how Oscar Primary Care works or Start with Oscar Primary Care
Learn how to start a relationship with your Oscar Primary Care team. We’re ready to get to know you, answer your questions, and support your health over time — so you always have a reliable team you can trust.
Care that starts at home but doesn’t end there
Discover what your first session looks like
Booking your first appointment is just the beginning of your relationship with your provider. See what that’s like.
Seeing providers in-person is part of your care too
Find out how we direct you to the right place and coordinate in-person care for you.
Completing tests, screenings, and lab work is simple
Discover just how easy we’ve made it for you to get routine screenings and tests.
Dedicated to you for the long haul
Seamless care for chronic conditions (because we coordinate it all)
If you’re living with an ongoing issue, see how we make sure you have what you need to stay healthy.
Comprehensive diabetes management and support
Learn more about how we help you keep diabetes under control.
One app connects you to everything
Schedule visits
Book video, phone call or messaging appointments quickly with the Oscar app.
Check in from anywhere
Meet with your provider whether you’re on your couch, at work, or on-the-go, simply by logging into the app.
Refill meds and get them delivered
Your provider can arrange to have meds delivered to your local pharmacy or your front door, whatever works for you.
Chat with your team any time
When something comes up, there’s no need to wait for another appointment, just message your medical team and they’ll quickly get back to you.
Frequently asked questions
Got questions? Here are some answers.
Oscar Primary Care is comprehensive care that comes to you by phone or video chat. You’ll usually talk to the same provider every time (and you can skip the waiting room). Best of all, your Oscar Primary Care visits are $0 in select markets.*
A video call is a great way to see your provider face-to-face, but you won't need a device with a camera to use Oscar Primary Care. You can always talk with your provider by phone.
You can book a phone or video visit right here, using the Oscar app, or logging into your Oscar account here.
If you haven’t done so already, you’ll need to create an online account and fill out your Health Profile by answering a few questions about your health history. Once that’s completed, tap “Book a Primary Care Visit” on your Oscar account home screen. Then you can choose a provider and schedule an appointment as needed. To get help with setting up an appointment, just call your Care Team or send them a message through your Oscar account.
Virtual visits by phone or video chat are $0 in select markets.* You can also message your provider between visits for $0.
After an Oscar Primary Care visit, your provider may suggest you get in-person care and will direct you to the right specialist, lab or imaging facility.
Good question! Oscar Primary Care (opens in new tab) isn’t available if you’re outside your home state. If you have an urgent healthcare need while you’re traveling domestically, use our Virtual Urgent Care (opens in new tab) — the visits are $0 and unlimited.
*Cigna + Oscar coverage is insured by Cigna Health and Life Insurance Company. CA: benefits administered by Oscar Health Administrators. Other states: benefits administered by Oscar Management Corporation. Pharmacy benefits are provided by Express Scripts, Inc. Oscar Primary Care is exclusively provided through the Oscar App or Website. Care is provided via messaging, phone, or video appointments.
*Virtual Urgent Care has a cost-share for members on HSA plans before they reach their deductible, after which the copay is $0. This applies to new or renewing groups with plan effective dates after 1/1/2022.
If you have a primary care provider that you’re happy with, there’s no need to rely on Oscar Primary Care (opens in new tab) too. It’s always best and safest to have one primary care provider (opens in new tab) who can oversee your care.
That said, if you have a primary care provider, but you’re looking for a new one, Oscar Primary Care may be a great and convenient option for you. If you want to switch to Oscar Primary Care, we are happy to coordinate with your previous provider to get your medical records.
*Cigna + Oscar coverage is insured by Cigna Health and Life Insurance Company. CA: benefits administered by Oscar Health Administrators. Other states: benefits administered by Oscar Management Corporation. Pharmacy benefits are provided by Express Scripts, Inc. Oscar Primary Care is exclusively provided through the Oscar App or Website. Care is provided via messaging, phone, or video appointments.
Your provider will assess your health and any existing conditions, and they’ll recommend a personalized care plan for you, which may include writing prescriptions. Your Oscar Primary Care provider will not write prescriptions for you that were prescribed by another provider or specialist unless they deem them medically necessary based on your specific needs.
If you need a one-time last minute refill for something that was prescribed by a provider outside of Oscar Care, we encourage you to use Oscar Virtual Urgent Care. All Oscar members can use Oscar Virtual Urgent Care regardless of whether they have a primary care provider through Oscar Primary Care or not.
Oscar Primary Care is great if you’re looking to establish long-term care with a primary care provider. They get to know your unique needs and can help you manage your whole health, including chronic care management for issues like high blood pressure, diabetes, and more.
When something urgent comes up, Virtual Urgent Care offers you a care alternative to get care right away for things like pink-eye, skin issues, minor sprains and bruises, flu, sore throat, etc. You can easily request a phone or message consultation from the comfort of your home through our app. However, if you’re having a medical emergency, go to your nearest emergency room or dial 911.
Footnotes
For 2025, Oscar Primary Care is available in TX (excluding non-elite EPO Bronze plans), NY (excluding Standard Silver, Standard Bronze, and Secure plans), FL (excluding HSA and Secure plans), AZ (excluding Secure plans), GA (excluding HSA and Secure plans), OK (excluding Secure plans). Oscar Primary Care providers are employed by Oscar Medical Group, not Oscar Insurance Company or its insurance plan affiliates. Oscar Primary Care is only available to members 18 years of age and older. Prescriptions, visits and services may be limited at the provider’s discretion and Oscar Primary Care is not intended to be used in conjunction with another primary care consultation. Oscar Care in-person visits in conjunction with your virtual visit may have a copayment. Due to medical licensing laws, you must be in your home state at the time of your virtual visit.
On HMO plans in GA and TX, and on EPO plans in Northern and Central FL markets there may be a cost share associated with your visit. Please view plan details here (opens in new tab) for more detailed information.
Oscar’s Virtual Urgent Care offerings are not available in US territories or internationally. If you have an HSA-compatible high-deductible health plan or a Secure plan, you won't be eligible for $0 visits. Prescriptions, visits and services may be limited per provider discretion.
Oscar Medical coverage is underwritten by Oscar Insurance Company located in New York, New York. Plans sold in New York are underwritten by Oscar Insurance Corporation located in New York, New York. Plans sold in Florida are underwritten by Oscar Insurance Company of Florida. Plans sold in New Jersey are underwritten by Oscar Garden State Insurance Corporation. Administrative Services for all plans provided by Oscar Management Corporation. Plans sold in Texas use policy and associated COC form numbers OSC-TX-IVL-HMO-EOC-2025-HIX OHIN-134128348; OSC-TX-IVL-HMO-EOC-2025 OHIN-134128297; GUIDED OSC-TX-IVL-HMO-GOLD-GUIDED-CARE-EOC-2025 OHIN-134128360; OSC-TX-IVL-EOC-2025 OHIN-134080911;OSC-TX-IVL-EOC-2025-HIX OHIN-134080906; OSC-TX-S-IVL-EOC-2025-HIX OHIN-134079760; OSC-TX-S-IVL-EOC-2025 OHIN-134079760. Plans sold in Virginia use policy and associated form numbers VA ON OSC-VA-IVL-EOC-2025-HIX OHIN-134065976; VA OFF OSC-VA-IVL-EOC-2025 OHIN-134065976.
HMO products are offered by Oscar Insurance Corporation and Oscar Buckeye State Insurance Corporation in Ohio, Oscar Health Plan, Inc. in Arizona and Illinois, Oscar Health Plan of Pennsylvania, Inc in Pennsylvania, Oscar Health Plan of Georgia in Georgia, Oscar Health Plan of North Carolina, Inc. in North Carolina, Oscar Managed Care of South Florida, Inc. in Florida, Oscar Health Plan of New York, Inc. in New York, and Oscar Managed Care in Texas.
All insurance policies and group benefit plans contain exclusions and limitations. For availability, costs, and complete details of coverage, contact a licensed agent or Oscar sales representative.